Free Shipping Thresholds
Orders over £100 are free shipping.
Our packages bear neither the mention of the products ordered nor the name of our site and are sent in neutral envelopes with bubble wrap lining.
All orders before 11 am (monday-friday) are processed/dispatched same day.
As soon as your parcel is picked up by one of our couriers, you are notified by an automatic email which contains a tracking number and a tracking link.
A problem in tracking the parcel?
Your tracking number is not found or seems frozen on the site?
In 90% of cases, it is a simple update problem on the website of the carrier concerned. We recommend waiting a day or two before contacting us so that we can take the first steps.